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Customer uploads can not be gotten rid of unless they violate Google's content policies (off-topic, offending, deceptive). Flag genuinely bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google rejects such requests and duplicated flagging can minimize profile trust signals.

Profiles that add media weekly program measurably greater views in the Efficiency tab than profiles that uploaded when at setup and then stopped. Treat media as a continuous deliverable, not a setup job. The old Insights tab was changed by the Efficiency tab in 2023 and significantly upgraded again in 2026.
A good weekly read takes 5 minutes and tells you whether category-level SEO work is landing. Performance splits searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (competitor or adjacent-brand inquiries). Rising discovery ratio is the cleanest single indicator that category and material work is moving the profile beyond its existing audience.

Each action maps to a different stage of the local funnel. Track the ratio, not just the raw numbers a profile with 500 views and 40 direction requests is carrying out far better than one with 5,000 views and 50 requests.
The 2026 upgrade included a brand-new row that splits impressions by surface: timeless regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share an increasing percentage of views originating from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is listed below 15%, your profile is either missing grounding material (product descriptions, comprehensive reviews) or is contending in a vertical where Google has actually not yet presented summaries.
The criteria is a sign rather than definitive you can not see which peers are included but sustained below-median performance on views or action rate is a signal to audit primary classification, description efficiency, and media freshness. Pull Performance data into Looker Studio via the main GBP adapter for cross- location reporting.
Google has described regional ranking as a function of three factors for over a decade: distance, importance, and prominence. That framing still keeps in 2026, however each element has collected sub-signals that separate top-performing profiles from stagnant ones. The effect of agentic search AI assistants releasing questions on behalf of a user has actually even more blurred proximity by expanding the radius of what counts as "near me". Still the single largest element for the majority of regional queries.
A dental expert whose description reads "Household dental practitioner offering cleanings, lightening, veneers, and pediatric care" will match more discovery questions than one that reads "Your relied on regional dentist". The most intricate factor. Consists of backlink profile of the connected site, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, market directories), review count, evaluation speed, evaluation belief, and offline brand name recognition (news points out, sponsorships).
Profiles getting fresh evaluations every week outrank otherwise-equivalent profiles whose most current review is three months old. Tie evaluation demands to an operational milestone (service completion, shipment, follow-up call) so the cadence is automatic rather than campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each inconsistency makes Google somewhat less confident about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and repair the leading 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (in-depth reviews, substantive products, connected service pages) are mentioned inside Summaries; thin profiles are omitted. Whatever above still applies when you run one profile.
A dental professional whose description checks out "Household dentist offering cleanings, lightening, veneers, and pediatric care" will match more discovery questions than one that reads "Your relied on regional dental expert". The most intricate factor. Includes backlink profile of the connected site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, market directories), evaluation count, review speed, evaluation sentiment, and offline brand name acknowledgment (news points out, sponsorships).
Profiles getting fresh evaluations every week outrank otherwise-equivalent profiles whose most current evaluation is 3 months old. Tie evaluation requests to a functional milestone (service completion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
[target2:anchor_exact1]Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each inconsistency makes Google slightly less positive about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and repair the leading 20 highest-authority inconsistencies quarterly.
Profiles with rich grounding material (comprehensive reviews, substantive products, connected service pages) are cited inside Summaries; thin profiles are left out. Everything above still applies when you run one profile.
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